Here when the night is long.
Most Dodo problems can be solved in a minute. If not, send us the details and we will help.
Email support
Please include your iPhone or iPad model, iOS version, Dodo version, and what happened. Do not include child health information or payment-card details.
No sound
- Press Dodo's Play button and raise the device volume.
- Check whether audio is being sent to Bluetooth, AirPlay, headphones, or another speaker.
- Pause another app that may be controlling audio, then reopen Dodo.
- Restart the device if the audio route remains stuck.
Change a sound
Swipe left or right anywhere on the player, use the faint edge chevrons, or open the bottom control and choose Sounds. The image and audio crossfade together.
Restore Lifetime
- Select a locked 1-hour, 2-hour, or Until Stopped timer.
- On the Lifetime screen, choose Restore Purchases.
- Use the same Apple ID that made the original purchase and ensure the device can reach the App Store.
Dodo cannot see your payment card or Apple password. For a refund request or billing history, use Apple's purchase support.
Privacy or legal questions
Read the Privacy Policy and Terms of Use, or email us. Frekvens AS, organisation number 821 787 912, Drøbakgata 1, 0463 Oslo, Norway.